Program of events

ITTF WARSAW 2024 PROGRAM OF EVENTS

NOVEMBER 21, 2024 (THURSDAY) - CORPORATE CLIENT DAY

GOETHE HALL

11:00 – 12:15 GRAND OPENING OF THE FAIR

12:45 – 13:45
Presentation of the Partner Country - Bulgaria

14:15 – 15:15
Discover the Charms of Black Sea Municipalities - Dyulgopol, Provadiya, and Dolni Chiflik
Hosted by Franga Ltd. Travel Agency

MIKOLAJSKA HALL

10:30 – 11:30
Trends in Business Travel – Panel Discussion
A discussion covering current and future trends in business travel. Topics include changing traveler preferences, the impact of technology on travel management, and innovative solutions in business travel.

Moderator: Paweł Rek – General Director of Amadeus Poland

11:45 – 12:45
Smart Purchasing Decisions: The Impact of AI on Automation and Analytics in Business Travel
Analysis of how AI is transforming purchasing processes, including automation, optimization, and new analytical capabilities. Discussion of how AI can improve purchasing decisions and its potential pitfalls.

Moderator: Paweł Radoliński – General Secretary of the Polish Chamber of Tourism

13:00 – 14:00
Supplier Choice and Carbon Neutrality in Business Travel: How Sustainable Development Policies Impact Business Travel Management
A discussion on supplier selection criteria and strategies to help companies achieve carbon neutrality and reduce their carbon footprint, including responsible supply chain management.

Moderator: Marzena German – External Communications and Media Relations Expert at Wakacje.pl

14:15 – 15:15
Dynamic Packaging – A New Era of Personalization
A key trend in tourism, dynamic packaging allows companies to create real-time, personalized travel packages tailored to individual travelers' needs and preferences. The discussion will focus on the latest technologies enabling dynamic packaging, its benefits, and the challenges of this model.

Moderator: Marzena Markowska – Editor-in-Chief of Wasza Turystyka

15:30 – 16:30
Choosing a Travel Agent for Budget Organizations
Discussion on evaluation criteria in the Terms of Reference, collaboration with agents, and price monitoring of tickets and hotels using reservation systems. The goal is to find solutions that ensure transparency, control costs, and avoid unjustified changes for effective travel cost management.

Moderator: Bogdan Wieczorek – CEO of Supertour Lufthansa City Center

KISIELEWSKI HALL

14:00 – 18:00
Langkawi Seminar and B2B Workshop with Malaysian Product Owners
Organized by the Langkawi Development Authority (LADA)

NOVEMBER 22, 2024 (FRIDAY) TOUR OPERATOR DAY

GOETHE HALL

10:30 – 11:30
Your Next Vacation Destination…
Dreaming of an exotic adventure in Southeast Asia? Malaysia, with its beautiful beaches, jungles, rich biodiversity, multicultural society, and iconic sites, offers a perfect travel destination. Highlights include historical landmarks, paradise islands like Perhentian, tea plantations, colonial Penang, Petronas Towers in Kuala Lumpur, and the fascinating lifestyle of the locals.

Organized by the Malaysia Tourism Promotion Board

12:00 – 14:30
Young Resident Contest
Travel representatives care for clients spending their vacations in the world's most beautiful destinations. They handle airport transfers, informative meetings, and hotel duty to ensure tourists feel comfortable and safe.
We invite you to this presentation about the profession of travel resident, led by the travel training company Kadry Turystyki. The event will include a "Young Tourism Representative" contest for students of tourism organization, including a knowledge quiz about the profession. Participants can also apply for travel resident positions through Coral Travel Poland.

Hosted by Kadry Turystyki, Radosław Szafranowicz-Małozięć

MIKOLAJSKA HALL

10:30 – 11:30
Tax Transformation: KSeF and Key Changes for the Tourism Industry
A panel presenting the key tax changes and implementation of the National e-Invoice System (KSeF) essential for the tourism industry. Experts will discuss KSeF requirements, potential benefits and challenges, and new tax obligations.

Moderator: Justyna Zając – Legal Advisor, Tax Advisor, President of the Małopolska Institute of Tax Studies

11:45 – 14:00
Enhancing Tourist Safety During Holidays in Poland
A conference summarizing the PIT project co-financed by the Ministry of Sport and Tourism, covering two panels:

Organizing Leisure for Children and Youth
Lex Kamilek Act and New Obligations for Hotels

14:15 – 15:15
Modern Technology for Tour Operators and Travel Agents
Discussion on modern technologies supporting tour operators and travel agents, such as AI, reservation platforms, and data analysis tools. The panel will focus on technology that enhances agent efficiency, client service automation, and sales management.

Moderator: Sebastian Nasiłowski – Board Member of the Polish Chamber of Tourism, CEO of Tourist Polska

RUDNIEW HALL

10:30 – 11:30
Collaboration between Education and Business in the Tourism and Hospitality Industry as a Key Element in Preparing Students for the Job Market
Rainbow Academy, a successful partner of Polish schools and universities, will discuss initiatives to better align education with real market needs and employer expectations.

Hosted by Rainbow Academy

12:00 – 15:00
Best Practices in Rural Tourism
An official summary of the national competition "Passionate Lodgings" including the presentation of winners and awards.

Hosted by the Ministry of Agriculture and Rural Development

15:30 – 17:00
Fleet and Slot Issues – Will Travel Agencies Have Enough Capacity for Customers?
A panel discussing the cooperation between tour operators, airlines, and airports amidst rising demand, limited slot availability, and infrastructure challenges. The discussion will explore the aviation market, organized travel, the potential of regional airports, and airport infrastructure preparation.

Moderator: Filip Frydrykiewicz – Editor of Turystyka.rp.pl

The organizer reserves the right to make changes to the program.