We invite you to the International Travel & Tourism Fair in Warsaw 20-22 November 2025 ❗❗❗  

Program of events

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During the International Tourism Trade Fair ITTF Warsaw, conferences, training sessions, presentations, and discussion panels will be held, organized by our industry partners, exhibitors, and trade guests.

ITTF WARSAW 2024 INDUSTRY EVENTS PROGRAM

 

21 NOVEMBER 21, 2024 (THURSDAY) – CORPORATE CLIENT DAY

GOETHE HALL – LEVEL 1

11.00 – 12.15

OFFICIAL OPENING OF THE FAIR

12.45 – 13.45

Partner Country Presentation - Bulgaria

14.15 – 15.15

Discover the Charms of Bulgarian Black Sea Municipalities - Dyłgopoł, Prowadia, and Dolni Cziflik
Travel Agency Franga Ltd.

15.30 – 16.30

Press Conference
Organizer: Egyptian Tourism Authority

SALA MIKOŁAJSKIEJ – POZIOM 1

10.30 – 11.30

Business Travel Trends – Discussion Panel

 

The panel will discuss current and future trends in business travel, including changes in travel preferences, the impact of technology on travel organization, and innovative solutions in managing business trips.

Moderator: Paweł Rek – General Director of Amadeus Polska
Panelists: Adam Kuna – Managing Director (BCD Travel), Marian Szypuła – Vice President for Supplier Relations (eTravel), Emilia Majewska – Office Management and Travel Senior Manager (Deloitte), Filip Biniewicz – Deputy Sales Director (PLL LOT)

11.45 – 12.45

Smart Purchasing Decisions: The Impact of AI on Automation and Analytics in Business Travel

Analysis of AI’s impact on purchasing processes, including automation, optimization, and new analytical opportunities. Discussion of how AI can help make better purchasing decisions and its potential pitfalls.

Moderator: Paweł Radoliński – Secretary General of the Polish Chamber of Tourism
Panelists: Hubert Włodarczyk – Strategic Non-Productive Purchasing Manager (ZF Polpharma), Maciej Straus – Board Representative for Development (Hotel Arłamów), Żaneta Szpakowska – Travel & Insurance Manager (PWC)

13.00 – 14.00

The Impact of Supplier Choice on Business Travel Carbon Neutrality

Discussion on criteria and strategies for selecting suppliers that help companies achieve their carbon neutrality and carbon footprint reduction goals. The panel will also cover responsible supply chain management.

Moderator: Marzena German – Expert in External Communication and Media Service, Wakacje.pl
Panelists: Damian Stefaniak – Senior Purchasing Specialist (Siemens), Magdalena Heinrich – Procurement Manager PL/CE/Baltics (AstraZeneca), Przemysław Kuna – Managing Director (Interzero)

14.15 – 15.15

Dynamic Packaging – A New Era of Personalization

Dynamic packaging is becoming a key trend in the tourism industry, enabling companies to create personalized holiday packages in real-time, tailored to individual traveler needs and preferences. The discussion will focus on the latest technological solutions enabling dynamic packaging, the benefits of its implementation, and the challenges it poses.

Moderator: Marzena Markowska – Editor-in-Chief of "Wasza Turystyka"
Panelists: Marcin Kołodziejczyk – ITAKA SMAT Dynamic Packaging Product Department Director (Itaka), Jarosław Grabczak – Commercial Supply Manager (eSky), Dr. Daniel Esavandi – CEO (TOP Touristik), Marcin Ziniewicz – Head of Sales & Account Management (Amadeus))

15.30 – 17.00

Bulgaria, Unusual

Magdalena Tekla – President of the Bulgarian Branch of TOO, Grzegorz Micuła – Journalist, and Piotr Godlewski – Guidebook Author will jointly talk about Bulgaria then and now. How the country has changed over the years, and what modern tourism and business look like.

16.15 – 17.00

Airline Practices in the Case of Delays and Complaints – Real-Life Examples

Organizer: Tourist Open Organization
Moderator: Bogdan Wieczorek – CEO of Supertour Lufthansa City Center

KISIELEWSKI HALL – LEVEL 1

14.00 – 18.00

Langkawi Seminar and B2B Workshops with Malaysian Product Owners

Langkawi Development Authority (LADA)

14.45 - 15.30

Press Conference of Malaysia

TOWN HALL– LEVEL 1

 

Artistic Performances

 

NOVEMBER 22, 2024 (FRIDAY) – TOUR OPERATOR DAY

GOETHEGO HALL – LEVEL 1

10.30 – 11.30

Your Next Vacation Spot – Malaysia

Dreaming of an exotic adventure in the heart of Southeast Asia? Malaysia, with its beautiful beaches, jungles, unique biodiversity, and multicultural society, is the perfect destination. Its rich cultural history, beautiful monuments, Perhentian Islands, tea plantations, colonial Penang, Petronas Towers in Kuala Lumpur, and fascinating lifestyle attract many tourists from around the world. Join us on a journey to this dreamland.

Malaysia Tourism Promotion Board

12.00 – 14.30

Young Resident Competition: Presentation of the Profession and Competition with Participation of Vocational School Students

Tourist residents take care of clients traveling with tour operators, ensuring they feel comfortable and safe. The event will include a presentation on the role of a tourist resident and a quiz on the profession. It will also include recruitment for tourist resident positions by Coral Travel Poland.

Training Company: Kadry Turystyki, Radosław Szafranowicz-Małozięć
Recruitment by Coral Travel Poland

 

15.00 – 17.00

Knowledge Exchange between Tourism Organizations in Poland
Lecture on research about tourism organizations in Poland and their collaboration. Topics include improving knowledge sharing and innovation, as well as the cooperation between regions in areas like marketing and promotion.
National Science Center, University of Warsaw
Dr. Adi Weidenfeld & Samuel Gańkoh

SALA MIKOŁAJSKIEJ – POZIOM 1

10.30 – 11.30

Tax Transformation: KSeF and Key Changes for the Tourism Industry

Panel discussing the key tax changes and implementation of the National e-Invoice System (KSeF), relevant to the tourism industry. Experts will address KSeF requirements, benefits, challenges, and new tax obligations. The panel will end with a Q&A session.

Moderator: Justyna Zając-Wysocka – Legal Advisor, Tax Consultant
Panelists: Paweł Niewiadomski – President of the Polish Chamber of Tourism, Member of the Board of ECTAA, Owner of Holiday Tours, Jerzy Kuprianowicz – Tax Advisor, Sebastian Nasiłowski – Member of the Board of the Polish Chamber of Tourism, President of the Board of Tourist Polska

11.45 - 14.00

Enhancing Tourist Safety During Their Stay in Poland
Conference summarizing the PIT project co-financed by the Ministry of Sport and Tourism (2 panels)
• Organization of Holidays for Children and Youth (1h)
• Lex Kamilek Law and New Obligations for Hotels (1h)

14.15 - 15.15

Modern Technologies in Service of Tour Operators and Travel Agents
Discussion on modern technologies supporting tour operators and travel agents. Topics include artificial intelligence, booking platforms, and data analysis tools that streamline processes, personalize offers, and increase efficiency. Special emphasis will be placed on technologies that aid agents, such as customer service automation and sales management.
Moderator: Sebastian Nasiłowski – Member of the Board of the Polish Chamber of Tourism, President of Tourist Polska
Panelists: Agnieszka Kukałowicz – CEO (Qtravel), Tomasz Berdowski – CEO (MerlinX), Mariusz Galus – CEO (Piro)

RUDNIEW HALL – LEVEL 2

10.30 - 11.30

Collaboration Between Education and Business in the Tourism and Hospitality Industry as a Key Element in Preparing Students for the Job Market
Rainbow Academy collaborates successfully with Polish schools and universities, creating inspiration for future endeavors and improving education-to-market alignment.
Rainbow Academy

12.00 – 15.00

Summary Conference of the "Kwatery z Pasją" Competition
Challenges of rural tourism in Poland, best practices, and the national competition "Kwatery z Pasją".
• Presentation of the winners
• Award ceremony
Organizer: Polish Federation of Rural Tourism "Gospodarstwa Gościnne"

15.30 – 17.00

Flotillas and Slots – Will Tour Operators Have Enough Means to Transport Clients?
Panel discussion with tour operators, airlines, and airports on cooperation amidst increasing demand for flights, slot constraints, and infrastructure challenges. The panel will explore the airline industry’s response to the growing demand for organized travel and the potential of regional airports.
Moderator: Filip Frydrykiewicz, Editor of Turystyka.rp.pl

RATUSZOWA HALL – LEVEL 1

 

Artistic Performances

The organizer reserves the right to make changes to the program.